pushr - Notice history

All systems operational

PUSHR's global system status is being updated automatically when our monitoring systems detect an issue with any of our services. If you are aware of an ongoing issue that is not listed here, please report it to us by clicking on the link above, or by opening a ticket from your account's dashboard.

Website - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Dashboard - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

API - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

CDN Edge - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Anycast DNS - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Media Platform GPU Cloud - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Sonic Object Storage - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Image Optimizer - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Notice history

Jan 2023

SSL certificates and mail system downtime
  • Resolved
    Resolved

    This issue has now been resolved.

  • Investigating
    Investigating

    We are currently investigating an outage in the services responsible for SSL certificates and transactional email. Creating new SSL certificates is currently not possible.

Dec 2022

Singapore maintenance [Equinix Internet Exchange]
  • Completed
    December 09, 2022 at 11:00 PM
    Completed
    December 09, 2022 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    December 09, 2022 at 3:00 PM
    In progress
    December 09, 2022 at 3:00 PM

    Maintenance is now in progress

  • Planned
    December 09, 2022 at 3:00 PM
    Planned
    December 09, 2022 at 3:00 PM

    We have been informed that there will be a maintenance at the Equinix Internet Exchange in Singapore. Timezone: CET (UTC+01:00) December 09, 2022 16:00 - December 10, 2022 00:00 Duration: 8h

    During this time latency increase is to be expected. We will be monitoring closely for packet loss and if any is observed, we will temporarily switch traffic from this edge pop to nearby pops to avoid service interruptions.

DNS connectivity issues
  • Resolved
    Resolved

    This incident has been resolved and the issue has been confirmed to be a software error in upstream providers equipment. We've re-enabled all affected DNS PoPs and latency is back to normal.

  • Monitoring
    Monitoring

    We now have global connectivity restored but will not rush into putting the affected name servers online again. We continue to monitor the situation and to wait on information from upstreams on the root cause of this incident. The team will gather at start of business hours to discuss this unusual event and the way forward to avoid such disruptions in the future. This incident will be updated once again when all name server nodes are re-introduced to the network.

  • Identified
    Identified

    We've identified the scope of the issue and it seems to affect EU and parts of the middle east. We do not yet know the actual cause, but it appears that our anycast IP prefix is being advertised from our provider that serves all EU locations, but the name server IPs themselves are actually not reachable which leads to a black hole. We are now shutting down all instances in EU and expect that this will route DNS traffic to US and SA. This should provide a temporary fix until we are able to understand this situation better.

  • Investigating
    Investigating

    We are currently investigating this incident. PUSHR's DNS seems to be unreachable from multiple locations globally. Reason not yet known. Some services may be unavailable.

Nov 2022

London edge unavailable
  • Resolved
    Resolved

    This incident has now been resolved.

  • Investigating
    Investigating

    We are currently experiencing an issue with our London edge. Traffic has been rerouted to Amsterdam and no service disruption is observed. We've requested help from the data center and will be updating this incident as soon as the problem is identified.

Analytics data unavailability (13PM - 14PM CET)
  • Resolved
    Resolved

    Earlier today our team identified an issue with the database that holds the traffic analytics data for all CDN zones. While the source of the issue is still being investigated, all services have already been restored. Unfortunately, we've had to discard analytics data for the period between 13:00 to 13:59 to restore the service without additional delays. No actual interruption in storage and serving facilities has taken place.

Nov 2022 to Jan 2023

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